FAQ 2018-07-16T17:56:29+00:00

Lenox Library (a member of the C/W MARS network) issues borrowing cards free of charge to any resident of Massachusetts with identification showing a current address. Any out of state residents staying locally for a minimum of one week may also present identification and proof of their local residence and register without a fee.

A current library card is required for all circulation transactions including loans, renewals and placing holds. Lost cards may be replaced for a $1.00 fee.

Almost every library in the C/W MARS network will accept your card.

Patrons are responsible for all items borrowed on their cards, including any fines charged for overdue materials and replacement costs for items lost or damaged. Therefore, the lending of cards to family or friends is discouraged.

Videos, DVDs and Magazines = 7 days with 1 renewal for 7 days.
All other materials = 21 days with 1 renewal for 21 days.
No renewals are possible on items that have holds on them, or if the patron has fines in excess of $10.00 or a bill for an item.

Borrowers in good standing may renew an item in person, by phone, or through the C/W MARS online catalog providing it is not overdue and that there are no holds on it.

Patrons can access their record from home from the C/W MARS online catalog. Your borrowing card number will be required and you will need to create your own private pin number for security. You may look at what you have out, on hold, any fines or bills and may renew items. You may also access the online catalogs of over 150 member libraries and put holds on items you want to have delivered to Lenox.

There are copiers available in the first floor hallway and in the Music/Reference Department on the second floor. Cost is $.15 per page.

Click here: Reserve a Museum Pass to see the passes currently available. The Pass Details link will show you how many people the pass admits and other particulars for each pass. Patrons may check out one pass per day per card. Reservations may be made up to 30 days in advance. Passes can only be reserved and checked out to patrons with a C/W MARS registration in good standing.

A patron cannot have fines in excess of $10.00 and cannot have any billed items. The borrowing card must be renewed annually.

Patrons may not enter the library with open containers of either food or drink [Closed containers of drink are fine, if handled with care]. We also ask that patrons keep cell phone conversations to a bare minimum while in the building, and that all patrons wear shoes while on library property. These measures are for the protection of the materials as well as every patron who comes to enjoy the library.