Tech Help

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We are thrilled to announce that the Library will continue our popular Tech Help program this fall with volunteer Jeff Doughty.

Jeff will meet one-on-one with patrons who need technology assistance, including:

  • Computer basics (including word processing)
  • Conducting Internet searches
  • Downloading and saving information
  • Email basics
  • Zoom basics
  • FaceTime basics
  • Using library resources (including Libby and Kanopy)
  • Social media (including Instagram, Facebook, and Pinterest)

This month, Tech Help sessions will be available from 2:00 to 4:00 p.m. on Thursday, September 12 and 19. Please call the Library (413-637-0197) to reserve a ½ hour appointment. Please bring any necessary devices, passwords, and charging cables.

Jeff Doughty had a long career as a software engineer, most recently with Apple and Nvidia. Jeff is now retired and resides in Lenox with his wife Carol and two Chihuahuas. He has a B.S. from Virginia Tech and a M.S. from Stanford University, both in Computer Science. Jeff has returned to college this fall at BCC to study art history.

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