Tech Help

We are thrilled to continue our popular Tech Help program with volunteer Jeff Doughty.

Jeff will meet one-on-one with patrons who need technology assistance, including:

• Smart phone and computer basics
• Email and messaging
• Zoom and FaceTime
• Social media, including Facebook and Instagram
• Conducting Internet searches
• Downloading and saving information
• Using library resources, including Libby and Kanopy

Please call the Library at 413-637-0197 to reserve a ½ hour appointment. Please bring any necessary devices, passwords, and charging cables. This service is free and available on a first-come, first-served basis.

Jeff Doughty had a long career as a software engineer, most recently with Apple and Nvidia. Jeff is now retired and resides in Lenox with his wife Carol and two Chihuahuas. He has a B.S. from Virginia Tech and a M.S. from Stanford University, both in Computer Science. Jeff has returned to college at BCC to study art and music history.